New FSA rules force financial firms to reveal complaint numbers

Posted by Cashzilla in Uncategorized, banking, credit cards on 29. Jan, 2010 | 2 Comments

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Under new Financial Services Authority (FSA) rules, financial firms who collect an excessive amount of complaints against them are to be named and shamed reports MoneySavingExpert news.
Over a six month period companies who receive 500 or more complaints will, under the rules, have to publish the numbers of complaints twice a year so [...]


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